Registering for a course

Course registration can be submitted one of three ways:

1.      Online through our website at https://www.learninglibrary.com/AFOACatalog208/c-106-afm-courses.aspx

2.      By faxing the course registration form to (613) 722-3467

3.      By mailing the registration form to the address indicated below. 
 

Attention Registrar
AFOA Canada
1066 Somerset St. West, Suite 301
Ottawa, ON
K1Y 4T3

AFOA Canada strongly recommends students register for only one (1) course per semester to ensure proper time management for students managing employment, home and school. AFOA will accept registrations for more than one course on a case by case basis only. Please talk to the Manager, Education Program for further details.

Upon course registration, AFOA will send students an invoice for their course fee via email and regular mail.  Upon payment students will receive a receipt for their records. AFOA staff will send out a welcoming letter which will indicate User/Login ID and Password used to access the online course site along with an invitation to participate in a scheduled orientation. Orientations are strongly recommended for all students. AFOA will offer all students an opportunity to participate in an orientation however; we are not responsible for those students who choose not to attend.

Accessing the AFOA Online Site

All courses can be accessed by going to the AFOA website. User/login and passwords will only work for the course in which the student is enrolled.

It is the responsibility of each student to schedule and provide their own computer system and Internet access to the AFOA Online courses for which they are registered.

Students require “full access” to the Internet – including the ability to upload and download both Microsoft Word and PDF files – and access to a web browser.  The course administrator is available during AFOA Canada regular business hours (EST) to assist students with online navigation, and course related questions. Instructors will advise students of their preferred office hours each semester. AFOA Canada is not responsible for system problems generated outside of the AFOA Canada server and Internet provider, or personal computer problems. 

Scheduling

AFOA Canada reserves the right to alter, reschedule or cancel an AFOA Online course at any given time. Students will be notified of any cancellations prior to the course start date.  Those registered for a course cancelled will be given the option of a full refund of course fees or credit towards another course, not including interest.  

Fees
Course fees are based on AFOA Canada membership status.  AFOA Canada members have access to the courses at a discounted rate.^O

Registrants will be granted access at the time of registration. If payment is not received within two weeks of the invoice being mailed, course access will be temporarily suspended until receipt of payment. 

All course fees are subject to GST unless AFOA Canada is provided with proof of exemption. All fees include access to the material, instruction, and evaluation of assignments submitted.

Fee structure: 

 Cancellation Policy

Before the course starts:

• Students are required to submit registration and payment before the start date of their chosen course.

• AFOA will provide a full refund for cancellations received in writing at least 5 business days prior to the start date of any AFOA Online course offering.

• If less than 5 days notice is provided, AFOA will provide you with a non-refundable credit for your payment which must be applied to another AFOA Online course within one year of the original course start date.

Withdrawal Options
Once the course starts:

For students who feel that they are unable to complete the course during a session, a withdraw form must be filled out and submitted to AFOA Canada. If the Withdrawal form is submitted before the 7th week of the course, the student will be eligible for a refund minus a $250 administration fee. The student will receive a VW (Voluntary Withdrawal) on their AFOA transcript.   The student will be required to pay the full amount of the course upon re-enrolment and must take the entire course from the beginning.

For students who withdraw from the course after the 7th week, a withdrawal form is also required.  No refund will be given.   The student will receive a W (withdrawal) on their AFOA transcript.  The student will be required to pay the full amount of the course upon re-enrolment and must take the entire course from the beginning.

Completion of the course

• Students are responsible for submitting their assignments on or before the assigned due date.

• It is the responsibility of each student to seek advice/help from the course administrator and/or instructor/coach.

• Enrollment in any AFOA Online course session may be limited to ensure ample opportunity for full participation of all students.

• Upon completion of the course, students will be notified in writing of their final grade.

• Final grades are recorded in the AFOA Canada database as a pass/fail and final percentage achieved.

• Final grades less than the acceptable passing percentage (65%) will be recorded as a fail, and students must complete the course again.

 Final Grade:  Incomplete

Students who do not complete the requirements for a passing final grade (65% or higher) in a course will be required to pay 80% of the total course fee if they re-register for the same course.